General Terms and Conditions and Customer Information



I. General Terms and Conditions


§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a provider (WPTrading GmbH ) via the website www.wptrading.de , unless a amendment is agreed in writing between the parties. Deviating or conflicting terms and conditions shall only be effective with our express consent .

(2)We only offer our products for sale if you are a natural or legal person or a partnership with legal capacity, who is acting in the exercise of their commercial or independent professional activity when concluding the legal transaction (entrepreneur). The conclusion of a contract with consumers is excluded.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods. The essential characteristics of the goods can be found in the respective offer.

(2)Already with the placement of the respective product on our website we submit a binding offer to you to conclude a contract via the online shopping basket system under the conditions specified in the respective offer .

(3) The contract is concluded via the online shopping basket system as follows:
The goods intended for purchase are placed in the "shopping basket". You can call up the "shopping basket" via the corresponding button in the navigation bar and make changes there at any time.
After clicking on the "Checkout" or "Continue to order" button (or similar designation) and entering the personal data as well as the payment and shipping conditions, the order data will finally be displayed as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as payment method, you will either be redirected to the order overview page in our online shop or to the website of the provider of the instant payment system.
If redirects you to the respective instant payment system, please make the appropriate selection or enter your data there . Finally, , you will be shown the order data as an order overview on the website of the provider of the instant payment system or after you have been redirected back to our online shop.

Before sending the order, you have the option of checking the details in the order overview again, changing them (also via the "back" function of the Internet browser) or cancelling the order. By sending the order via the corresponding button you declare your legally binding acceptance of the offer, whereby the contract is concluded.

(4)You can also submit a binding contract offer (order) by telephone, e-mail, fax or post.
The acceptance of the offer (and thus the conclusion of the contract) takes place in the case of orders by telephone immediately or at the latest within 5 Days by confirmation in text form (e.g. e-mail), in which the execution of the order or delivery of the goods is confirmed to you (order confirmation) (order confirmation).
If you have not received a corresponding message within this period , you are no longer bound by your order.
In this case, any services already rendered will be refunded immediately.

(5)Upon request, we will prepare an individual offer for you, which will be sent to you in text form and to which we are bound for 5 days (unless another period is specified in the respective offer). You accept the offer with confirmation in text form.

(6)The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by e-mail to partly automated. You must therefore ensure that the e-mail address provided by is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Customised goods

(1)You provide us with the suitable information, texts or files required for the customised design of the goods via the online ordering system or at the latest immediately after conclusion of the contract by e-mail. Any specifications we may have regarding file formats must be observed .

(2) You undertake not to transmit any data whose content infringes the rights of third parties (in particular copyrights, naming rights, trade mark rights) or violates existing laws. You expressly indemnify us against all claims asserted by third parties in this connection. This also applies to the costs of legal representation required in this context.

(3) We do not check the transmitted data for correctness of content and in this respect accept no liability for errors.

(4) If is specified in the respective offer, you will receive a correction draft from us, which you must check immediately. If you are in agreement with the design, you release the proof for execution by countersigning it in text form (e.g. e-mail). The design work will not be carried out without your approval.
You are responsible for checking the correction template for correctness and completeness and for informing us of any errors. We accept no liability for any errors that are not objected to.


§ 4 Prices, terms of payment and shipping costs

(1) The prices quoted in the respective offers as well as the shipping costs are net prices. They do not include the statutory value added tax.


(2)The shipping costs are not included in the purchase price, they will be charged separately unless free delivery has been agreed . Further details can be found under a button labelled on our website or in the respective offer.

(3)
Any costs incurred for the transfer of money (transfer or exchange rate fees of the credit institutions) shall be borne by you in cases where the delivery is made to an EU member state, but the payment was initiated outside of the European Union.

(4) You have the payment options shown under a correspondingly labelled button on our website or in the respective offer . Insofar as no other payment deadline is specified for the individual payment methods or on the invoice, the payment claims arising from the concluded contract are due for payment immediately . The deduction of discounts is only permitted if expressly stated in the respective offer or in the invoice.

(5)SEPA direct debit
In the case of payment by SEPA direct debit, you authorise us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate to .
The direct debit will be collected within 10-15 days after conclusion of the contract. The deadline for sending the pre-notification is reduced to 5 days before the due date. You are obliged to ensure that has sufficient funds in the account on the due date. In the event of a returned direct debit due to your fault, you shall bear the bank charges incurred.


§ 5 Terms of delivery

(1) The expected delivery period is stated in the respective offer. Delivery dates and delivery periods are only binding if they have been confirmed by us in writing. In the case of payment in advance by bank transfer the goods will be dispatchedonly after we have received the full purchase priceand the shipping costs with us.

(2)Should a product ordered by you unexpectedly not be available despite timely conclusion of an adequate covering transaction for a reason for which we are not responsible , you will be informed immediately via of the unavailability and, in the event of cancellation, any payments already made to will be refunded immediately.

(3)The dispatch is at your risk. If you wish, the dispatch will be carried out with appropriate transport insurance, whereby the costs incurred as a result are to be borne by you.

(4) Partial deliveries are permissible and can be invoiced by us independently , provided that you are not charged additional costs for shipping as a result.


§ 6 Warranty

(1) The warranty period is one year from delivery of the goods. The shortened period does not apply:

- for culpably caused damage attributable to us arising from injury to life, body or health and for other damage caused by wilful intent or gross negligence;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- in the case of items that have been used for a building in accordance with their normal use and have caused its defectiveness
- in the case of statutory recourse claims that you have against us in connection with warranty rights.

(2) Only our own information and the manufacturer's product description shall be deemed to be agreed as the quality of the item, but not other advertising, public promotions and statements by the manufacturer.

(3) In the event of defects, we shall provide warranty at our discretion by rectification of the defect or subsequent delivery. If the rectification of defects fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. The rectification of defects shall be deemed to have failed after a second unsuccessful attempt unless the nature of the item or the defect or other circumstances indicate otherwise. In the case of rectification, we shall not be required to bear the increased costs incurred by moving the goods to a location other than the place of fulfilment , provided that the move does not correspond to the intended use of the goods.


§ 7 Right of retention, retention of title

(1) You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.

(2)We reserve title to the goods until full settlement of all claims arising from the current business relationship. Prior to the transfer of ownership of the reserved goods, pledging or transfer by way of security is not permitted.

(3) You may resell the goods in the ordinary course of business. For this case, you hereby assign to us all claims in the amount of the invoice amount that accrue to you from the resale, we accept the assignment. You are further authorised to collect the claim. However, if you do not properly fulfil your payment obligations , we reserve the right to collect the claim ourselves.

(4)In the case of combination and mixing of the reserved goods, we shall acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

(5)We undertake to release the securities to which you are entitled at your request to the extent that the realisable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released shall be at our discretion.


§ 8 Choice of law, place of fulfilment, place of jurisdiction

(1) German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) The place of fulfilment and place of jurisdiction is our registered office if you are a merchant, legal person under public law or a special fund under public law . The same applies if you do not have a general place of jurisdiction in Germany or the EU.


II Customer information

1. Identity of the provider

WPTrading GmbH
Mittergasse 10
85376 Giggenhausen
Giggenhausen, Germany
Phone number:08165647050
E-mail:shop@wptrading.de

2. Information on the conclusion of the contract

The technical steps for concluding the contract and the conclusion of the contract itselfas well as the correction optionsare carried out in accordance with § 2 of our General Terms and Conditions (Part I).

3. Contract language, contract text storage

3.1. the contract language is German.

3.2. the complete text of the contract is not stored by us. Before sending the orderor the enquiry, the contract data can be can be printed out or saved electronically using the browser's print function.

These GTC and customer information were created by lawyers specialising in IT law at Händlerbund and are constantly checked for legal conformity with . Händlerbund Management AG guarantees the legal security of the texts for and is liable in the event of warnings. You can find more information on this at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.


last update: 29.11.2023